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FAQ

Are your products for real?
Yes of course! All our products are produced by highly specialized labs in pharmaceutical grade quality. Each product has a minimum purity of 98%. All products are fully active and of the highest quality.

How can I be sure about that?
Every new batch we receive is analyzed by independent chemists through NMR to ensure the highest possible quality and safety. We can supply NMR analysis on request for each product.


Are your products scheduled in my country?
The compounds we sell are usually legal in most countries around the world, but we are not legal experts and it is impossible for us to know the laws of each different country.
If you are unsure about the legality of a certain compound, please seek legal advice in your country before ordering it.

 

Products use:
Our compounds are only sold for technical and laboratory use.


Countries we ship to:
We can ship worldwide, but may restrict shipping to certain countries that are problematic.

Shipping and packing:
All our products are sent from within the EU. Therefore we can guarantee fast delivery to EU countries!
All orders are shipped with the local Post service and the shippments are very discrete.

Priority airmail is NOT trackable. Insured registered shipping has tracking number and needs signature for delivery.

Our sendings only contain the following:

A hold harmless agreement, a Material Safety Data Sheet for the product ordered and the product itself.

There will be no information about the payment method, the product price or other such things in the shippment.

Shipping duration:
For most other European countries the shipping usually takes about 3-4 business days.
For the rest of the world shipping can take up to 14 days but on average takes about 5-7 business days.

Delivery methods:
We basically offer 2 delivery methods.

  • Priority Airmail: This is a good option for small orders. Your package should reach you everywhere in Europe within 2-4 working days. Orders to Austria and Germany may even arrive the next day already. Please notice that this method does not include any insurance in case your order is lost! The price is €3.50
  • Insured Registered Priority Airmail: This is a good option for more expensive orders. Your package will also be sent by priority airmail but with added insurance in case it does not arrive after 14 days. On request we can also send an order with recorded mail, which requires a signatur on receipt, however these type of sendings will be checked by customs in more detail in most countries, so it's not recommended. If you NEED your order to be sent recorded, please write a comment about that in the comment box when checking out your order. The insurance will cover one reshippment in case the order got sized or there was a problem in the postal delivery.
    The price depends on the total order price and will be between €5.50-€9.50

Payment methods:
You can pay us directly with bank wire or through PayPal.

Security: All customer details are only stored at a secure server and are handled with the highest discretion.

After 1 month your order details will be anonymnized for added security and we will also include a feature soon, allowing customers to delete their order history if they wish to. We can also do that manually on request right now of course.

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